Terms And Conditions

1: ORDERING

SECTION A:

By placing an order on this website, you agree that:

  • You have read and understood the Terms And Conditions in full
  • You have read and understand the features, functions, operations of the product(s) in your order
  • The information you have provided is true and accurate including but not limited to your name, shipping address, billing details.
  • We have the right to refuse to fulfill your order.
  • Until the product is shipped and an email sent, your order has not been accepted
  • You will pay any additional fees such import tax, sales tax etc.
  • The country of destination allows the product(s) to be imported and complies with local laws, standards, etc.
  • There may be slight differences to the product sent.
  • When the item is shipped, we are unable to change/amend the order/destination
  • That until 30 days have passed from the shipping date, that claims for missing orders cannot be made.
  • The product(s) are guaranteed for 90 days from the date of purchase

SECTION B:

Once we have received your order, we will attempt to fulfil it provided that:

  • You have complied with SECTION A
  • Full payment has been accepted, verified and released by PayPal
  • That the products in the order are available
  • We are able to ship your order in full
  • We are able to ship to the address you have supplied

SECTION C:

If we cannot fulfill or refuse your order, you will receive a full refund within 30 days subject to PayPal releasing the funds to us.

2: CHANGE OF MIND

By returning the item, you understand and agree to the Terms And Conditions.

SECTION A:

We will issue a Returns Authorisation on the understanding that:

  • The item is in a re-saleable condition.
  • The item is no older than 14 days (from the date of order).
  • The item has not been damaged due to mis-use.
  • The item has not been accidentally damaged.
  • The item has not been tampered with.
  • The item is not in a dangerous condition.
  • Used in a way it was not specified to be used.
  • Is in a clean condition.
  • There are no signs of excessive wear and tear.
  • The item was purchased directly from this site and details provided.

SECTION B:

You agree that:

  • The item is returned in its original packaging complete with any manuals and peripherals (eg cables, adaptors etc) which were included.
  • The item is packed in a safe and secure manner.
  • Any customs/export labels are correctly applied and filled.
  • You select a shipping service that offers tracking and compensation.
  • The return of the item is at your own cost.
  • All fees including (but not limited to) export, shipping etc are paid in full.
  • Once the item is sent, you will supply the name of the shipping service, tracking number and a copy of the receipt within 14 days of receiving the Returns Authorisation.

SECTION C:

We are not responsible for the replacement/refund of the item:

  • Failure to comply with the Terms And Conditions.
  • It is not delivered to the location we have specified.
  • The item arrives damaged.
  • The item arrived with damage/issues not specified before the Returns Authorisation was issued.
  • The wrong item was returned.
  • An unauthorised item was returned.
  • No item was returned.
  • Any outstanding fees are required.
  • It is not received within 30 days of the Returns Authorisation being issued.

SECTION D:

Once we received the item we will (subject to compliance with the Terms And Conditions):

  • Contact you and offer a refund of the returned item (excluding shipping) at the time of sale on our website.
  • Complete this within 30 days of receiving the return.

SECTION E:

If the item is returned and the Terms And Conditions are not complied with, you will not be entitled to a refund.

You will be required to arrange for the collection of the item and any costs involved. If the item is not shipped within 30 days, that item will be disposed of.

3: FAULTY ITEMS

By returning the item, you understand and agree to the Terms And Conditions.

SECTION A:

We will issue a Returns Authorisation on the understanding that:

  • We cannot resolve the issue via support.
  • The item is no older than 90 days (from the date of order).
  • The item has not been damaged due to mis-use.
  • The item has not been accidentally damaged.
  • The item has not been tampered with.
  • The item is not in a dangerous condition.
  • Used in a way it was not specified to be used.
  • Is in a clean condition.
  • There are no signs of excessive wear and tear.
  • The item was purchased directly from this site and details provided.

SECTION B:

You agree that:

  • The item is returned in its original packaging complete with any manuals and peripherals (eg cables, adaptors etc) which were included.
  • The item is packed in a safe and secure manner.
  • Any customs/export labels are correctly applied and filled.
  • You select a shipping service that offers tracking and compensation.
  • The return of the item is at your own cost.
  • All fees including (but not limited to) export, shipping etc are paid in full.
  • Once the item is sent, you will supply the name of the shipping service, tracking number and a copy of the receipt within 14 days of receiving the Returns Authorisation.

SECTION C:

We are not responsible for the replacement/refund of the item:

  • Failure to comply with the Terms And Conditions.
  • It is not delivered to the location we have specified.
  • The item arrives damaged.
  • The item arrived with damage/issues not specified before the Returns Authorisation was issued.
  • The wrong item was returned.
  • An unauthorised item was returned.
  • No item was returned.
  • Any outstanding fees are required.
  • It is not received within 30 days of the Returns Authorisation being issued.

SECTION D:

If the item is faulty, we will (subject to compliance with Terms And Conditions)

  • Contact you and offer you either:
    • A replacement which will be shipped at our cost.
    • A full refund of the returned item (excluding shipping) at the time of sale on our website.
  • If we cannot replace the item, we will instead refund the full amount of the returned item only at the time of sale on our website
  • Complete this within 30 days of receiving the return.

SECTION E:

If the item is returned and the Terms And Conditions are not complied with, you will not be entitled to a replacement/refund.

You will be required to arrange for the collection of the item and any costs involved. If the item is not shipped within 30 days, the item will be disposed of.